Privacy Notice

1. Who is responsible for your data

Forged Element Analysis is operated by Shaun Dale, an individual seller based in Australia, who is the data controller for the personal data described in this notice.

2. What we collect and why

• Account data — your email address and login credentials, used to create and secure your account (legal basis: performance of our contract with you).
• License data — your trial status and purchase status, used to provide the service you've signed up for (legal basis: contract performance).
• Support messages — if you contact us, we keep the correspondence to help you (legal basis: legitimate interests).
• Technical data — basic device and usage information such as IP address and browser type, used for security and fraud prevention (legal basis: legitimate interests).

Your engineering models and analysis results are processed locally on your own computer and are not uploaded to our servers.

3. Who we share data with

• Paddle — our Merchant of Record, which processes your payment and receives the data needed for the sale, subscription and license management, tax compliance and invoicing.
• Service providers — hosting and authentication providers that operate the service on our behalf.
• Professional advisers and authorities — where required for legal, accounting or regulatory reasons.

4. Retention

We keep your account and license data for as long as your account is active. When data is no longer needed, it is deleted or anonymised. Support correspondence is kept for up to 24 months.

5. Your rights

You can request access to, correction of, or deletion of your personal data, and you can object to or restrict certain processing. To exercise any of these rights, contact us via the support contact on forgefea.com. We respond within one month. If you are in the EU/UK, you also have the right to data portability and to complain to your supervisory authority.

6. Security

We apply appropriate technical and organisational measures, including encryption in transit and access controls, to protect your personal data.

7. Cookies

The service uses only essential cookies and local storage required for sign-in and security. We do not use analytics or marketing cookies.